Each hotel room is equipped with a telephone so you can communicate or request the necessary service.

Most important contacts:

• Resort Emergencies: ext. 0
• Reception: 4371 / 4372 / 4373
• SE Spa Reception: +52 (322) 226 8045, Ext. 4701 / 4706
• Concierge: 4360 / 4361
• Suite to suite: 1 + suite number
• Grand Velas Riviera Nayarit: +52 322 226 8000
• For Guests: +52 322 226 8001
• Guest Email: conciergern@velasresorts.com
• Local Calls: 9 + local number
• National Long Distance: 9 + 01 + area code + phone number
• Long Distance to Canada & USA: 9 + 001 + area code + phone number
• Collect Call to USA: **1
• Collect Call to Canada: **2
• Long Distance to Europe & Rest of the World: 9 + 00 + country code + area code + phone number

Local numbers start with the area code 322. Not all 800 numbers to the United States and Canada are applicable from Mexico. There is an access fee of $10 Mexican pesos for each local call.

For information regarding long-distance rates and 800 numbers, please dial extension 0.